About
WELCOME!! My name is Audrey, and I am a dedicated, independent Licensed Massage Therapist in Knoxville, Tennessee, and the owner of UniverSoul Well-being. I graduated from Arbor School of Massage with honors in 2023. Prior to attending massage school, I obtained a Bachelor of Science in Nursing degree at DeSales University in Pennsylvania and have been a practicing registered nurse for more than 10 years. With my extensive background in nursing, along with my education in massage therapy, I provide my clients with a vast understanding of the human body and conditions. I believe that massage therapy is not merely a luxury but an essential component of a persons health and wellness. With a personalized and wholistic approach to massage, it is my mission to become a trusted partner in my clients' journey towards achieving optimal well-being. *HEAL the body, EASE the mind, RESTORE the soul. When body, mind and soul are in alignment, you create harmony and HEALTH is a state of complete harmony.*Business Hours
- Monday
- 10 AM - 8 PM
- Tuesday
- 10 AM - 8 PM
- Wednesday
- 10 AM - 8 PM
- Thursday
- 10 AM - 8 PM
- Friday
- 10 AM - 6 PM
- Saturday
- 9 AM - 1 PM
- Sunday
- Closed
Cancellation Policy
I strive to provide the best possible experience for all clients. I understand that unforseen circumstances may arise, leading to the need for appointment changes. To ensure I can accommodate all clients effectively, I kindly request a 48-hour notice for any cancellations or rescheduling.
If you cancel or reschedule within this timeframe, it allows me the opportunity to adjust my schedule accordingly and accommodate other clients. However, if less than 48 hours' notice is provided, 50% of your total appointment cost will be charged to the card on file. Failure to pay or fraudulent attempts to avoid payment will result in a ban from future bookings.
Regarding tardiness, I value your time and strive to maintain punctuality. If you are more than 10 min late, I will do my best to accommodate you within your scheduled time frame allotted.
Weather-related cancellations or reschedules will not incur any fees, and a new appointment will be scheduled at your convenience. Safety is paramount, and I will close the shop if weather conditions pose a risk.
Thank you for your understanding and cooperation.